Refund Handling
Refunds, billing support, and payment disputes for checkout orders are handled through Tebex. Review the checkout terms before completing a purchase.
Final Sale Policy
Digital products are delivered electronically and are generally final and non-refundable once access, download, license delivery, or fulfilment has started, except where required by applicable law or approved by Tebex support.
Recurring Payments
Subscription products renew according to the billing period shown during checkout. Cancelling a subscription stops future renewals but does not automatically refund previous billing periods.
Technical Issues
If a product does not work as described, contact support with your order number, framework, server artifact, console errors, and reproduction steps so the issue can be investigated.
Chargebacks and Payment Disputes
For billing problems, contact Tebex support first. Unresolved payment disputes may affect future access to the webstore, products, or support channels.